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Customer Care

Wholesale Inquiries

By using this website (, you agree to be and are bound by these Terms and other applicable policies. We reserve the right to change these Terms from time to time so we advise you read through them each time that you use the site. If you purchase goods from our site, our Terms and Conditions of Sale will apply to your purchase. If you do not agree with these terms and conditions, you should not use our website.

Some of our products and services are supplied by our third party suppliers and when you purchase products or services from those suppliers, their terms and conditions will apply.

If you have any queries relating to our terms and conditions, please contact the Customer Service team before placing an order. 

Your Account

If you use Koostum Kreashens website, it is your responsibility to ensure the confidentiality of your account and password and that no unauthorised persons have access to them. In using our website, you agree to accept responsibility for all activities that occur under your account or password. If you believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner, you should inform us immediately. We shall not be liable to any person for any loss or damage that may arise as a result of your failure to keep your password and account protected.


Please ensure that your personal details are up-to-date and inform us immediately of any changes to the information that you provided when registering.


We reserve the right to refuse access to our website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, you will not be charged.

For first time customers of Koostum Kreashens Wholesale products must equal to the minimum order value of $600. Half of the invoice total requires to be deposited with Koostum Kreashens to begin the process. Contact Koostum Kreashens using the CONTACT tab to access the Messenger Box.

Payment Methods

- Credit / Debit Cards

- Offline Payments (In Person)

Privacy & Safety

  • Koostum Kreashens is committed to your privacy and the protection of your personal data. This Privacy Statement describes the steps we take to secure your data and our practices as required by data protection laws. 

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